![]() ![]() The image below shows a view of the end user's iPhone screen, the technician’s interface, and viewing the iPhone screen in a window on the computer screen with the controls expanded. The SOS session will be listed at the top of their AirPlay list.Īt this point you will be able to live view their iPhone or iPad screen in a window on your computer screen. When you click the arrow to start the session, the end user will be prompted to swipe up from the bottom of the screen (or swipe down from the top right corner of the screen on iPhone X) and start AirPlay screen sharing to complete the process. Enter the nine-digit code displayed in the SOS app on your customer's iOS device. Run the Splashtop Business app on your computer and click the SOS (plus sign) icon near the top of the app to open the SOS connect screen. Enter the code in your Splashtop Business app and start viewing the iOS screen The details of that process are described in the video and article link at the bottom of the page. They will then use that to start the screen sharing session. Your user will have to go through a few extra steps the first time to enable the Screen Recording option in the iOS Control Center. This functionality isn't available for earlier versions of iOS. Note that this app is only available for iOS 11 and later. When they run the SOS app on their iPad or iPhone it will display a session code that you will enter on your screen. They will see a link to get the SOS app from the iOS App Store. Have your customer go to the SOS app download link (as displayed in your Splashtop app) from their iOS device. Your customer downloads the SOS app from the App Store You must purchase Splashtop SOS if you want to remote access iPhones and iPads. The iOS mobile device access features are not included in the free non-commercial version of SOS, the original version of SOS, or Splashtop Remote Support. It is based on proven Splashtop remote access technology, used by more than 30 million users worldwide. SOS is a great value and costs much less than other attended support tools. You can use the service with a free trial or low-cost paid subscription. Sign up for SOS to remotely view an iOS device with your Windows or Mac computer. ![]() Tap on Remote Control button to connect the Mac from iPhone or iPad.How to remotely access iPhone or iPad Screen with SOS Get Splashtop SOS ![]() ![]() Run it, then enter the Partner ID and password from TeamViewer on the computer. The download link can be found from previous linked page. Install TeamViewer app on your iPhone or iPad. After that click Remote Control from the left pane of TeamViewer, you will see Your ID and Password. Just follow the on-screen tips in TeamViewer. Launch TeamViewer on your desktop or laptop, you will be prompted to grant it the system access required, such as Screen Recording and Accessibility access. In this very basic article, we’ll explain how to use the free version of TeamViewer to remotely control or view the screen of a remote Mac.įirst of all, download and install TeamViewer on the Mac, the device to be controlled. It provides us a simple way to access desktop computers remotely, as well as transfer files to your remote computer or your mobile device. If you need to control a Mac remotely from your iPhone or iPad, help your clients, colleagues and friends troubleshoot computer problems on the go, you need a remote control program. ![]()
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